Feedback and complaints

FAQs

We welcome your feedback. If you have a comment or complaint, you are welcome to provide this feedback via the Patient Comment Form available at Reception.

If you prefer to provide your feedback outside the practice, you are welcome to use our online form (select “Feedback & complaints” from the drop down list).

Complaints and comments about our practice can also be provided directly to the Health Services Commissioner.

Late or can’t make it?

Privacy and your records

Procedures

Recall and reminder systems

Referrals, certificates and repeats

Urgent medical problems

Vaccines

Waiting times

Worker compensation, insurance and occupational health

Zero tolerance policy