Urgent Care Clinic
Address: 9 Ochre Way, Sippy Downs
Medicare Urgent Care Clinics are for use when there is urgency, but it’s not an emergency
Ochre Health operates a Medicare Urgent Care Clinic (UCC) at 9 Ochre Way, Sippy Downs, open 8am to 10pm 7 days a week. Please note, if we reach our capacity earlier than 9pm, non urgent patients will be directed elsewhere.
Medicare UCCs are bulk-billed, meaning there is no cost to patients.
Appointments are not required, patients can walk in and wait to be seen in order of priority.
When to call triple Zero (000)
Emergency or life-threatening care requires immediate medical attention and management by an emergency department or hospital.
Medicare Urgent Care Clinics do not provide emergency care.
Emergency or life-threatening care
- Chest pains or tightness in the chest
- Breathing difficulties
- Uncontrollable bleeding
- Severe burns
- Poisoning
- Unconsciousness or seizures
- Numbness or paralysis
- A life threatening injury
- Ongoing fever in infants
- Unresponsiveness.
When to visit an Urgent Care Clinic
Urgent care is when you need medical attention for an acute illness or injury that can be managed without a trip to emergency but cannot wait for a regular GP appointment. Care is available for all ages including infants under 12mths.
Urgent Care
- Minor infections
- Minor fractures*, sprains, sports injuries and neck and back pain
- Urinary tract infections (UTIs)
- Sudden or acute STI symptoms (sexually transmitted infections)
- Stitches and glue for minor cuts
- Insect bites and rashes
- Minor eye and ear problems
- Respiratory illness e.g. asthma, croup and exacerbation of COPD
- Gastroenteritis
- Mild burns.
When to visit a GP
Your usual doctor or healthcare provider should be your first point of contact for all routine, preventive, non-urgent, and non-emergency health care needs, helping you manage your ongoing health and wellbeing over the long term.
GP
- General screening and health checks
- Vaccinations and prescriptions
- Ongoing management of chronic conditions e.g. diabetes, arthritis
- Mental health advice
- Family planning advice
- Chronic disease management
- General health assessments
- GP mental healthcare plans
- Preventive procedures
- Referrals for tests, scans or specialist care.
If in doubt, call Healthdirect on 1800 022 222 or visit the Healthdirect website
Please note: Urgent Care Clinics are available to treat presenting issues, we are not able to offer specialist referrals or regular prescriptions. Patients requiring these will be advised to seek alternative services.
*Imaging onsite is available with Imaging Sippy Downs during their opening hours (see below) outside of these times you will be referred elsewhere.
Read more about urgent care and care options here Medicare Urgent Care Clinics
FAQ's
If you have a Medicare card or number, bring this with you when you attend a Medicare UCC.You can also bring any letters or correspondence from your GP and details of any medicines you are currently taking (including those without a prescription).
If you are attending a Medicare UCC for your child to receive medical attention, bring your child’s personal health record (Blue Book).
Medicare UCCs provide assessment, treatment and care for urgent but non-life-threatening injuries and illnesses.
This may include:
- Minor infections
- Minor fractures*, sprains, sports injuries and neck and back pain
- Urinary tract infections (UTIs)
- Sudden or acute STI symptoms (sexually transmitted infections)
- Stitches and glue for minor cuts
- Insect bites and rashes
- Minor eye and ear problems
- Respiratory illness e.g. asthma, croup and exacerbation of COPD
- Gastroenteritis
- Mild burns
*Imaging onsite is available with Imaging Sippy Downs during their opening hours (see below) outside of these times you will be referred elsewhere.
Serious and life-threatening injuries and illnesses require immediate medical attention and management by an ED or hospital. Call triple zero (000) or go to your nearest ED if you or a loved one has a serious and life-threatening condition.
This includes:
- Chest pain or tightness.
- Breathing difficulties
- Uncontrollable bleeding
- Severe burns
- Poisoning
- Numbness or paralysis
- Unconscious, responsive or having seizures
- Ongoing fever in infants.
Your usual GP or healthcare provider should be your first point of contact for routine, preventive, and non-emergency health care.
This includes:
- Diagnosis and treatment of a wide range of diseases and illnesses
- General screening and health checks
- Vaccinations and prescriptions
- Ongoing management of chronic conditions e.g. diabetes, arthritis
- Mental health advice
- Family planning advice
- Referrals for tests, scans or specialist care.
- Chronic disease management
- Preventive procedures
- GP mental healthcare plans
- Routine antenatal care
- Routine vaccinations
- General health assessments.
Services located near our clinic:
Imaging Sippy Downs
9 Ochre Way, Sippy Downs
Monday to Friday 8.00am – 5.00pm
Saturday 10.00am – 2.00pm
QML Pathology
9 Ochre Way, Sippy Downs
Monday to Friday 7.30am – 3.30pm
Terry White Chemmart
Shop 2, 9 Ochre Way, Sippy Downs
Monday to Friday 8.00am – 5.30pm
Saturday and Sunday 9.00am – 2.00pm
The Medicare UCC is an initiative funded by the Australian Government. For more information about the Medicare UCC Program, please go to www.health.gov.au/find-a-medicare-ucc
