Doctors practicing at Ochre are independent practitioners and they bill privately. This means patients will be charged a fee that is higher than the Medicare rebate for their consultation, in other words the Medicare rebate patients receive after paying their bill will only cover part of the total cost. These billing arrangements apply to both face-to-face and telehealth (video and phone) consultations. Doctors may provide bulk-billing in certain circumstances if necessary. We are making this change to ensure the high standards of care we provide to all of our patients can be maintained. Click here for more details and click here for background why this change has been necessary.