Late or can’t make it?

If you are running late, please ring to see whether it is possible to fit you in or to arrange another suitable time. Staff will do their best to help you and accommodate your needs. But being late may be unfair to other patients who would be made to wait.

Cancellations: If you are unable to attend your scheduled appointment, please contact us to change your appointment time or cancel. We require 2 hours notice for cancellations of appointments. A fee of $50 may be charged for cancellations at short notice or non-attendance of appointments. Please note that this fee is not eligible for the Medicare rebate. Further appointments will not be made unless outstanding fees are paid.