Communicating with doctors

FAQs

Communicating with doctors

Our doctors prioritise patient consults in the surgery and are generally unable to receive or return patient phone calls. As most issues are best dealt with in a consultation, we encourage you to schedule an appointment at a convenient time. A telehealth consult can be booked online if you would prefer an appointment via a video link or the telephone. Some conditions require a face-to-face visit and the doctor may communicate this to you during a telehealth consult.