Additional fee information

Private fees are charged because our model is to provide our patients with quality care delivered by doctors who genuinely care about them. The doctors who practice with Ochre listen carefully to patients, they allow time for proper discussion of any issues and a physical examination if required, and they keep detailed records. If they believe a patient needs more of their time, they do their best to give it to them. As an organisation, we also invest in the best equipment available, as well as detailed clinical protocols to keep everybody safe.

The same charge applies for phone and video consultations as for in-person consultations because they require the same amount of the doctor’s time. We also always aim for patients to get the same level of care and value from all of their appointments, whether they are in-person or in the convenience of their homes via phone or video.

Vaccines

Vaccines funded by the government, eg childhood vaccinations, are provided at no cost. Other vaccinations are available at the practice and will incur a cost, which will be discussed with the nurse or the doctor during your appointment. In some cases, advance arrangements can be made with your doctor to obtain a prescription and bring the item(s) with you for your appointment.

Treatment fees

Patients who need to visit our treatment room may be charged a fee for the services they receive in addition to their consultation fee. This fee covers the care provided by our nurses, including dressings, wound care and other procedures. You will be informed of any fee in advance.

Worker compensation, insurance and occupational health

Patients are expected to pay for their own workers compensation claims and be reimbursed by their employer or insurance company.