Patient care
Our commitment
Our commitment to helping the independent doctors who engage us achieve high quality, patient-centred care is what sets us apart. We only support doctors we would happily send our own children to, and we ensure they have the best possible environment and support for their practice. Our business model doesn’t rely on doctors having a rapid throughput of patients who are bulk-billed. Instead, we focus on supporting doctors in practicing at the “top of their licence” and delivering quality care that makes a genuine difference and improves health outcomes.
Our approach
We deliver on our commitment through:
Monthly reporting on patient outcomes since 2006
Our core purpose as an organisation is on supporting medical practitioners to improve the health of our communities. To record and track their progress, we have run a program to measure patient health outcomes since 2006. Focused on both preventative care and chronic disease management, this program serves the dual purpose of measuring the positive impact of our clinics on community health and driving continuous improvement in the quality of the healthcare services we support.
Under the patient health outcomes program, we record clinical indicators for coronary heart disease, diabetes, asthma and other chronic diseases, which we plot and track monthly against averages and goals across our practice network around the country. Monthly results are then reported across the group as well as forming the key criteria for an annual excellence awards program that sees the clinics in each region which produce the best and the most improved results being recognized for their achievements.
Providing a broad range of services
We actively support doctors to continue developing their skills and to pursue their special interest areas, which benefit both their careers and their patients. A clinician with a broader range of experience, capabilities and interests will be able to provide better insights and advice, as well as gaining fulfilment and satisfaction from their work.
Encouraging doctors to spend the quality time that’s needed with their patients
Doctors practice completely independently with Ochre, so it is up to them how much time they need to spend with each patient. There is no pressure to work through a patient list quickly, and potentially to overlook a concern or to miss an important symptom.
An experienced Medical Coordinator in each location
Doctors who engage Ochre as their service provider benefit from being able to call on the support of their fellow clinicians, in particular the Medical Coordinator at their practice, for general advice or to review a specific patient, as required.
World class facilities and support
Whichever Ochre practice a doctor chooses to operate their business from, they will find a co-operative practice environment with excellent support across the board, including in key clinical, IT, administrative and recruitment areas. Our integrated technology is genuinely better than you will find anywhere else and it supports optimal patient care and privacy.
Doctor testimonials
“I chose to become a GP and engage Ochre because I relish the privilege of being a positive part of the lives of my patients and their families. It is the most challenging and diverse area of medicine I have worked in, but also the most satisfying.”
Dr Jessica Nathan
Independent General Practitioner, Ochre Medical Centre Bruce