Gentle and safe ear wax removal by microsuction

Ear Suctioning

Do you have a problem with ear wax build up?

In Australia, excessive or impacted ear wax affects one in ten children, one in twenty adults, and more than a third of the geriatric and developmentally-delayed population. Removing ear wax is a delicate process requiring special training. Our registered nurses are qualified in the process of microsuction and aural hygiene, and we use the same gentle, effective and dry technology that is used by Ear Nose & Throat specialists. Here are the answers to some frequently asked questions:

Why does ear wax build up?

For most people ear wax is not a problem – it just migrates naturally out of the ear canal. However, for some people, this doesn’t happen and it can cause hearing loss, pain, tinnitus (a ringing sound), itching, discharge, odour, coughing and other issues. Things that can contribute to wax build up are:

  • Narrow, hairy or curved ear canals
  • Wearing hearing aids
  • Using cotton buds or other objects in the ear
  • Wearing ear plugs or ear bud headphones frequently
  • Working in dusty or dirty environments
  • ‘Surfers ear’ – a benign bone growth in the ear canal caused to frequent contact with cold water
  • Having a hereditary disposition to wax build up

How do you know if you have an ear wax problem?

By far the most common problems people notice with an ear wax build up are hearing loss and a feeling of fullness in the ear. There may also be other symptoms such as tinnitus­­­ (a ringing sound), itching, pain, discharge, odour, and vertigo. If you have been experiencing any of these, we recommend an assessment by your doctor prior to booking an ear wax removal appointment. For some people, ear wax is a known and recurrent problem, and they will need to have it removed every six months or so.

What is ear microsuctioning?

Our trained nurses use an ear microsuction device that is like a special ear ‘vacuum’ machine to gently remove wax, while wearing head-mounted binocular glasses and illuminating the ear with a bright light. Ear microsuctioning is different from ear syringing (no water is involved) and the whole process is efficient, hygienic and pain-free.

How long does ear microsuctioning take?

The procedure usually takes between 15 and 30 minutes to complete.

Is ear microsuctioning safe?

Yes, it is thought to be the safest method for wax removal available and it is the procedure used by most Ear Nose & Throat (ENT) specialists. We have latest equipment and fully trained registered nurses. Unlike syringing with water, ear microsuctioning is even safe for people with perforated ear drums. For people with complex ear problems and/or under the care of an ENT specialist, we recommend check with your doctor prior to booking an appointment. We also do not provide this service to children under 12 years old.

What does ear microsuctioning cost?

The cost of the procedure for one ear is $90 or $80 for a concession card holder. If a second ear also needs wax removed, this will be done at a discounted rate.
If there is no wax to be removed, we will charge a one-off assessment fee of $20.
If two visits are required within seven days to remove all the wax, there will be no additional charge for the second visit.

Do you need to use wax softening drops?

If you have a perforated ear drum, wax softening drops are not recommended. If you do not have a perforated ear drum, wax softening drops are optional. We recommend Chemist grade olive oil or a product like Waxsol for 1-2 days prior to the procedure. Ideally you should lie on your side for five minutes after putting in the drops.


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